The course begins by exploring the common causes of stress and burnout in healthcare workers, and how they can be identified and managed.
The course then moves on to discuss the importance of self-care and resilience, providing strategies for maintaining a healthy work-life balance, improving communication skills, and cultivating positive thinking patterns. The course also addresses the stigma surrounding mental health in healthcare professions and offers guidance on how to seek help when needed.
Throughout the course, learners will have the opportunity to reflect on their own experiences and apply the concepts learned through various exercises and assignments. By the end of the course, learners should have a better understanding of the importance of mental health and resilience in healthcare, as well as the practical skills to promote their own well-being and that of their patients.
This course will help institutions and individuals better manage the mental health challenges of being a healthcare worker. Healthcare providers such as the University Health Network (UHN) address the mental health needs of their staff through several initiatives intended to help build resilience and to provide respite from the demands of their work. This was critical during the pandemic but, of course, healthcare workers encounter high levels of stress even without a pandemic. The primary purpose of this course was to document and explain lessons learned with the hopes of informing healthcare institutions and healthcare workers about effective strategies and why they work. Dr. Heather Gordon will highlight strategies she has employed within the UHN during the pandemic, and Professor Steve Joordens will discuss the psychology underlying these interventions.
The Mental Health and Resilience for Healthcare Workers course on Coursera, authored by Heather Gordon, is divided into 6 weeks.
Here is a breakdown of the course structure:
Week 1: Introduction and Welcome
1 video (Total 6 min)
Welcome Quiz 4m
Week 2: Understanding and Managing Anxiety - Introduction
3 videos (Total 41 min)
Refresh from Stress - Dr. Gordon 15m
Understanding Anxiety - Prof Joordens 13m
Music and the News - Prof Joordens 12m
Refresh from Stress Quiz 8m
Understanding Anxiety Quiz 8m
Music and the News Qui z8m
Week 3: Using the Environment to Support Mental Wellbeing
3 videos (Total 37 min)
Laughter Yoga - Dr. Gordon 13m
Put On A Happy Face 10m
Take the Wheel 13m
Laughter Yoga Quiz 8m
Put On A Happy Face Quiz 8m
Take the Wheel Quiz 8m
Week 4: The Power of Gratitude
3 videos (Total 36 min)
With a Little Help From My Friends 19m
Everything is Relative 7m
Gratitude Quiz 8m
Help from my Friends Quiz 8m
Everything is Relative Quiz 8m
Week 5: Building Resilience
3 videos (Total 50 min)
The Foundations of Mental Health 12m
Just Relax 22m
Resilience Quiz 8m
Foundations Quiz 8m
Just Relax Quiz 8m
2 videos (Total 34 min)
Burnout Quiz 8m
Perspective Quiz 8m
Good bye and thank you!
1 video (Total 2 min)
Good Bye! 1m
I can provide you with a general overview of the course based on feedback from learners who have taken it.
The course has received positive reviews from learners, with many praising the practical strategies and techniques provided to support mental health and resilience in healthcare professionals. The course is structured well, with clear and concise lectures and readings that are easy to follow. The assignments and quizzes are also helpful for learners to test their knowledge and understanding of the course material.
Many learners also appreciate the emphasis on self-reflection and self-care in the course, as these are important skills for healthcare workers to maintain their own well-being while caring for others.
Some learners have noted that the course can be challenging at times, particularly in terms of the emotional and personal nature of the material. However, they also acknowledge that this is an important aspect of the course and ultimately contributes to a deeper understanding of the topics covered.
Overall, the Mental Health and Resilience for Healthcare Workers course on Coursera is highly recommended for healthcare professionals looking to develop practical skills and strategies to promote their mental health and resilience.
At the time, the course has an average ratings of 4.8 out of 5 stars based on over 279 ratings.
What you'll learn:
After completing the Mental Health and Resilience for Healthcare Workers course on Coursera, authored by Heather Gordon, learners should have acquired the following skills:
Identify signs of stress and burnout in themselves and their colleagues: Learners will be able to recognize the physical, emotional, and behavioral signs of stress and burnout in themselves and their colleagues. They will understand how stress and burnout can impact their work and well-being, and learn to take action to manage these symptoms.
Manage stress and burnout in a proactive and effective manner: Learners will develop strategies to manage stress and burnout, such as setting boundaries, prioritizing self-care, and seeking support. They will learn practical skills, such as mindfulness and relaxation techniques, to help reduce stress and increase resilience.
Develop a personal resilience plan that includes strategies for self-care and building resilience: Learners will create a personal resilience plan tailored to their unique needs and circumstances. This plan will include self-care strategies, such as exercise, sleep, and nutrition, as well as techniques for building resilience, such as positive self-talk and goal-setting.
Cultivate positive thinking patterns and communication skills: Learners will learn how to challenge negative thinking patterns and cultivate positive ones, such as gratitude and optimism. They will also develop communication skills that promote effective collaboration and reduce conflict in the workplace.
Utilize mindfulness and relaxation techniques to reduce stress and increase well-being: Learners will practice mindfulness and relaxation techniques, such as deep breathing and visualization, to help manage stress and promote well-being.
Seek help for mental health issues and reduce stigma surrounding mental health in healthcare: Learners will learn about the importance of seeking help for mental health issues and reducing the stigma surrounding mental health in healthcare. They will gain an understanding of different treatment options, such as therapy and medication, and learn how to support colleagues who may be struggling with mental health issues.
Develop a culture of resilience in healthcare organizations: Learners will understand the importance of developing a culture of resilience in healthcare organizations and will gain skills to create a supportive work environment. They will learn how to promote teamwork and collaboration, provide opportunities for professional development, and measure and evaluate resilience in healthcare organizations.
Encourage teamwork and collaboration in healthcare organizations: Learners will learn strategies to encourage teamwork and collaboration in healthcare organizations, such as effective communication, active listening, and conflict resolution.
Measure and evaluate resilience in healthcare organizations: Learners will learn how to measure and evaluate resilience in healthcare organizations, using tools such as surveys and assessments. They will understand the importance of monitoring and evaluating resilience to identify areas for improvement and measure progress over time.
Promote personal and professional development in healthcare workers: Learners will gain skills to promote personal and professional development in healthcare workers, such as providing opportunities for learning and growth, mentoring, and coaching. They will understand the importance of investing in the development of healthcare workers to promote resilience and improve patient outcomes.
Heather Gordon is a licensed clinical social worker and a mental health consultant who specializes in the well-being of healthcare workers. She is the author of the "Mental Health and Resilience for Healthcare Workers" course on Coursera. Heather has extensive experience in providing mental health services and training to healthcare professionals, including physicians, nurses, and social workers.
Heather holds a Master's degree in Social Work from the University of Pennsylvania and a Bachelor's degree in Psychology from Bucknell University. She is also a certified yoga teacher and incorporates mindfulness and relaxation techniques into her work with healthcare professionals.
Heather's expertise in mental health and resilience for healthcare workers is evident in her comprehensive and practical course on Coursera. She provides learners with a clear understanding of the challenges faced by healthcare professionals and equips them with the tools and skills to manage stress and promote resilience. Her approach is grounded in research and best practices, and she provides a wealth of resources and strategies to support learners' well-being.
Overall, Heather Gordon is a highly qualified and experienced mental health professional with a passion for supporting the well-being of healthcare workers. Her expertise is evident in her course on Coursera, which provides learners with practical skills and strategies to promote resilience and improve their mental health.
The Mental Health and Resilience for Healthcare Workers course on Coursera, authored by Heather Gordon, has the following requirements:
A computer or mobile device with reliable internet access: Learners should have access to a device that can connect to the internet, such as a computer or smartphone, and a reliable internet connection to access the course materials.
Basic computer skills: Learners should be comfortable using a computer or mobile device, navigating websites, and using email to access and submit course assignments.
Interest in mental health and resilience for healthcare workers: The course is designed for healthcare professionals who are interested in learning practical skills and strategies to promote their mental health and resilience.
Willingness to engage in self-reflection and self-care: The course includes exercises and activities that require learners to reflect on their own experiences and practice self-care techniques.
Openness to learning and practicing mindfulness and relaxation techniques: The course includes mindfulness and relaxation techniques, which learners will be encouraged to practice regularly.
No prior knowledge or experience in mental health or resilience required: The course is designed to be accessible to healthcare workers of all levels of experience and backgrounds.
Proficiency in English: The course is taught in English, so learners should have a basic proficiency in English to understand the lectures and complete assignments.
Overall, these requirements ensure that learners have the necessary technology and skills to access the course materials, are interested in the topic of mental health and resilience for healthcare workers, and are willing to engage in self-reflection and practice mindfulness and relaxation techniques to support their well-being.